
300-815 CLACCM: Implementing Cisco Advanced Call Control and Mobility Services
The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 course covers advanced call control and mobility services. You will learn how to use Cisco® Unified Communications Manager features to consolidate your communications infrastructure into a scalable, portable, and secure collaboration solution.

300-815 CLACCM: Implementing Cisco Advanced Call Control and Mobility Services
The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 course covers advanced call control and mobility services. You will learn how to use Cisco® Unified Communications Manager features to consolidate your communications infrastructure into a scalable, portable, and secure collaboration solution.
Course Introduction
The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 course helps you prepare for the Cisco®CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solution. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications. This course also helps you prepare you to take the exam, Implementing Cisco Advanced Call Control and Mobility Services (CLACCM), which is part of the new CCNP Collaboration, CCIE Collaboration, and the Cisco Certified Specialist – Collaboration Core certifications.
Course Highlights
- Project manager can be assigned to track candidates’ performance
- Curriculum based on course outlines defined by Cisco
- This Instructor-led classroom course is designed with an aim to build theoretical knowledge supplemented by ample hands-on lab exercises
- Facility of Lab on cloud available (based on booking)
- Courseware includes reference material to maximize learning.
- Assignments and test to ensure concept absorption.
- Courseware includes reference material to maximize learning.
- Assignments and test to ensure concept absorption.
- Repeating or lectures allowed (based on seat availability)
Course Objectives
After completing this course, you should be able to:
- Analyze and troubleshoot SIP, H.323, and media protocols
- Implement time-of-day routing, call park, call pickup, and meet-me conferences in Cisco Unified
- Communications Manager
- Implement call coverage in Cisco Unified Communications Manager
- Configure and troubleshoot Cisco Unified Communications Manager Device Mobility
- Configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
- Configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
- Implement Cisco Unified Communications Manager Express for SIP phones
- Implement globalized call routing within and between Cisco Unified Communications Manager clusters
- Implement Media Gateway Control Protocol (MGCP) fallback and Survivable Remote Site Telephony
- (SRST) in Cisco Unified Communications Manager and in Cisco IOS®
- XE gateways
- Implement Call Admission Control and Automated Alternate Routing (AAR) in Cisco Unified
- Communications Manager
- Implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between
- Clusters
- Troubleshoot multisite Cisco Unified Communications Manager deployments
- Implement Intercluster Lookup Service (ILS) between Cisco Unified Communications Manager clusters and
- enable General Data Protection Regulation (GDPR)
- Configure and troubleshoot Cisco Unified Border Element
Course Topics
- Analyzing and Troubleshooting Signaling and Media Protocols
- Implementing Cisco Unified Communications Manager Supplemental Services
- Implementing Call Coverage in Cisco Unified Communications Manager
- Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
- Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
- Configuring and Troubleshooting Cisco Unified CM Unified Mobility
- Implementing Cisco Unified Communications Manager Express
- Implementing Globalized Call Routing
- Implementing Remote Site Survivability
- Implementing Call Admission Control in Cisco Unified Communications Manager
- Implementing URI Calling in Cisco Unified Communications Manager
- Troubleshooting Multisite Cisco Unified Communications Manager Deployments
- Examining Global Dial Plan Replication
- Configuring and Troubleshooting Cisco Unified Border Element
Lab Topics
- Analyze SIP, H.323, and Media Protocols
- Troubleshoot SIP and Media Protocols
- Implement Cisco Unified Communications Manager Supplemental Services
- Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
- Configure Device Mobility
- Troubleshoot Cisco Unified Communications Manager Device Mobility
- Configure Cisco Unified Communications Manager Extension Mobility
- Troubleshoot Cisco Unified Communications Manager Extension Mobility
- Configure Cisco Unified Mobility
- Troubleshoot Cisco Unified Mobility
- Implement Endpoints in Cisco Unified Communications Manager Express
- Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
- Implement Calling Privileges in Cisco Unified Communications Manager Express
- Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
- Implement Globalized Call Routing
- Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
- Implement MGCP Fallback and Survivable Remote Site Telephony
- Implement Call Admission Control
- Implement a URI-Based Dial Plan for Multisite Deployments
- Troubleshoot Globalized Call Routing
- Troubleshoot Call Admission Control
- Implement Global Dial Plan Replication
- Implement Cisco Unified Border Element
- Troubleshoot Cisco Unified Border Element
Virtual Classroom
- Instructor led online training is an ideal vehicle for delivering training to individuals anywhere in the world at any time.
- This innovative approach presents live content with instructor delivering the training online.
- Candidates will be performing labs remotely on our labs on cloud in presence of an online instructor.
- Rstforum uses microsoft lync engine to deliver instructor led online training.
- Advances in computer network technology, improvements in bandwidth, interactions, chat and conferencing, and realtime audio and video offers unparalleled training opportunities.
- Instructor led online training can helps today’s busy professionals to perform their jobs and upgrade knowledge by integrating self-paced instructor led online training in their daily routines.
Miscellaneous
- Minimum batch size required for batch is 10 participants in the this course.
- The RST Forum reserves the right to cancel/postpone the class.
- Course schedule will be provided before commencement of the course.
- Certificate of participation will be awarded to participants with a minimum 90% attendance.
- All attendees are to observe the Copyright Law on intellectual properties such as software and courseware from respective vendors.
- The RST Forum reserves the right to include external participants in the program either for the entire course or individual courses.
- The RST Forum reserves the right to change/alter the sequence of courses. RST FORUM published Book would be given at 50% discounted rate to the forum students.